eShop Help

This page has been created to provide helpful resources for users of the MSD Animal Health New Zealand eShop.

MSD’s eShop is a resource available only to animal health care professionals (and persons under their supervision) located in New Zealand and other individuals specifically authorised by MSD Animal Health.

The following are resources intended to aid you in the online shopping experience. If however, none of these are able to address your question, we encourage you to contact our Customer Services team from Monday to Friday, 8.30am to 5.00pm.

We have resources specific to our Toxovax eShop and our Dealer eShop, please refer to the relevant section below.


Toxovax eShop Help Resources



Dealer eShop Help Resources